What got you here won't get you there in sales! : how successful salespeople take it to the next level / by Marshall Goldsmith, Don Brown, Bill Hawkins
Nonfiction | McGraw-Hill | c2012
Available at Adult Nonfiction (Call number: 658.85 G) plus 1 more
New York : McGraw-Hill, c2012.
xiv, 199 p. ; 24 cm.
Hi-tech/no-touch : the game changes again -- Two worlds collide : functional vs. human -- Creating readiness to buy : the state of the moment -- An era of empathy : the X-factor in sales -- A new approach to change : easier to stop than start -- The habits that can hold you back in sales -- The veteran seller : the comfort paradox -- When service turns to sales : the power of mindset -- How to choose what to stop -- The rules are different for you : successful salespeople and change -- Getting help -- getting ideas -- getting there -- A look to the future : present to ask, learn, follow up, grow -- Don't give up : final thoughts on change.